Privacy Policy
Last Updated: July 2026
Welcome to Frontiva Trading Private Limited (“Frontiva”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and make purchases from Frontiva.shop.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Order History
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional offers (only if you choose to receive them)
3. Payment Information
We do not store your debit card, credit card, UPI, or banking details on our servers.
All payments are securely processed through trusted third-party payment gateways using industry-standard encryption.
4. Shipping Information
Your shipping address and contact information are shared only with our logistics and delivery partners to fulfill your order.
5. Cookies
Our website uses cookies to:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Payment gateway providers
- Shipping and courier partners
- Government authorities when legally required
- Service providers assisting in website operations
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no method of online transmission or electronic storage is completely secure.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your personal data (subject to legal requirements)
- Withdraw marketing communications
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
12. Contact Information
Frontiva Trading Private Limited
Address:
SHOP NO-3 DDA MARKET CSC,
JAGRITI ENCLAVE SHAHDARA,
New Delhi, East Delhi, Delhi – 110092
Email: Support@frontiva.shop
GSTIN: 07AAHCF0163D1Z2
CIN: U46411DL2026PTC466137
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at Support@frontiva.shop.